Supervision in the Hospitality Industry- AHLEI Practice Test

Which of the following is a valid open-ended interview question?

1. Can you work lunch shifts?

2. How long have you lived in the community?

3. What did you like least about your previous job?

4. Have you ever quit a job without giving your employer a two-week notice?

The correct answer is: What did you like least about your previous job?

Open-ended interview questions are designed to encourage candidates to provide more detailed responses, allowing for deeper insights into their thoughts, experiences, and feelings. The question regarding what a candidate liked least about their previous job is an open-ended question because it requires the interviewee to elaborate on their experiences and motivation, rather than simply providing a yes or no answer or a brief factual response. By asking about what they liked least, the interviewer opens the door for the candidate to discuss their work environment, relationships with colleagues, management styles, and personal values. This type of inquiry can lead to a richer dialogue and provide more context about the candidate's potential fit within the organization. In contrast, the other questions focus on specific aspects that elicit straightforward responses. Questions about working lunch shifts, how long someone has lived in a community, or whether they have quit without notice can typically be answered with a simple yes or no or a short factual answer. They do not allow for the same level of exploration and discussion as an open-ended question does.